Everything you wanted to ask

No. You can come in during opening hours without an appointment – we'll make time for you. If you have a lot of pieces or a large piece, you can book ahead and we'll have the samples ready.

What you want framed, the wall measurements and a photo of the wall, and the date if you need the work by a certain day. The full list is on the Visit the shop page.

The shop is closed on Saturdays and on Jewish holidays when work is not permitted (Rosh Hashanah, Yom Kippur, Sukkot, Shemini Atzeret, the first and seventh days of Passover, Shavuot). On other days – according to the opening hours.

You can get a first direction on WhatsApp. It's best to choose the frame and mat in the shop, against the piece: a phone camera doesn't always capture the tones and texture as they really are.

No – we don't print. Bring the picture already printed, and we'll take care of the rest.

Usually one to one and a half weeks, depending on the size, the type of frame and mat, stock and workload. If the profile you chose is in the shop and there's no backlog of earlier orders, we can even frame it on the spot.

Sometimes, depending on the workload. Tell us the date when you bring the work in, and we will see what is possible.

Nothing – finished work stays with us until you collect it, and we will let you know when it is ready.

Because every piece has its own variables: the size, the type of frame, the mat and the glass. Once we see the piece – or the details you send on WhatsApp – we'll get back to you with an accurate quote.

We accept all payment methods, including instalments, Bit and PayBox.

Usually no deposit is needed. For large orders we ask for a deposit.

Regular glass suits most pieces. Anti-reflective reduces reflections and suits bright rooms or a spot facing a window. Museum glass is almost completely clear and protects against UV – for valuable pieces. Oil and acrylic paintings on canvas usually don't need glass.

Avoid hanging it in direct sun, or in damp places such as above a stove or in a bathroom. Clean the glass with a soft cloth – spray the cleaner onto the cloth, not directly onto the glass, so it doesn't seep under the frame.

There's a warranty for problems caused by the workshop's work. Damage that happens after collection – for example a fall or knock that broke the glass or frame – isn't covered.

Yes – we repair and fix anything related to picture framing – including frames that weren't made by us: a corner that has opened, broken glass, a backing or hanger that needs replacing, or re-framing.

No, we don't restore paintings. We frame, repair frames and protect the piece with the right glass and mat.

Yes – lots of ready-made mirrors in stock, and you can order a mirror in any size, in about a week. There are rectangular, square, round and oval mirrors. You can also bring an unframed mirror for us to frame, or an existing mirror for a new frame. Framing in our workshop is possible only for rectangular and square mirrors.

Yes. We build the frame in our workshop to your TV's measurements – up to about 120 inches – and it takes about a month. You fit it at home easily, with elastic straps.

Yes – mezuzah cases (without the parchment), Hanukkah menorahs, candlesticks, hand-washing cups, blessings (such as the home blessing) and Mizmor LeToda, plus more gifts. And you can choose a frame for a blessing to suit the home or business.

Yes – for installation, delivery and home consultations, in Hod HaSharon and the surrounding area, and Kfar Yona and the surrounding area. Installation and delivery are charged. Home consultations are charged, and on orders over ₪3,000 the fee is credited towards the order.

No. We only install pieces made or sold by us, because with another product we don't know the quality of the materials or how strong it is. You can bring the piece to be re-framed by us, and then we'll install it too.